Privacy Policy

Alpha AI Inc. ("Alpha AI," "we," "us," or "our") is committed to protecting the privacy and confidentiality of information shared with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (alphaai.company), submit a form, request a demo or free trial, or otherwise interact with us.

By using our website or submitting information to us, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, work email address, phone number, and firm name
• Professional information: your role at your firm, firm size, and practice area
• Communication content: any information you share in forms, emails, calls, or messages with our team
• Usage information: information about how you interact with our website, including IP address, browser type, pages viewed, and referring URLs, collected through cookies and similar technologies

We also collect information when you sign up for a free trial or become a client. This may include case files, documents, and other materials you upload for processing. This information is governed by a separate confidentiality agreement and the terms of your service agreement with Alpha AI.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and contact you about Alpha AI
• Set up and run product demonstrations, free trials, and onboarding sessions
• Provide and improve our services
• Send you information about Alpha AI products, updates, and offerings (you can opt out at any time)
• Comply with legal obligations

We do not sell your information. We do not share your information with third parties for marketing purposes.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers: with trusted vendors who help us operate our business (such as email providers, CRM platforms, and cloud hosting), under confidentiality obligations and only to the extent necessary to provide their services to us
• Legal compliance: when required by law, court order, or to protect the rights, safety, or property of Alpha AI, our clients, or others
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case we will notify you and any successor will be bound by this policy

4. Data Security

Alpha AI takes data security seriously. Our infrastructure is hosted on AWS with isolated environments for each client firm. We use industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

Client case files and documents processed through Alpha AI are kept in private, firm-specific instances and are never commingled with other firms' data.

While we work hard to protect your information, no system is completely secure. We cannot guarantee absolute security and you share information with us at your own risk.

5. Cookies and Tracking

Our website uses cookies and similar technologies to recognize you, remember your preferences, analyze website traffic, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

We may also use third-party analytics tools (such as Google Analytics) and advertising platforms (such as Meta) to understand website usage and reach potential clients. These tools may use cookies and similar technologies subject to their own privacy policies.

6. Your Rights

Depending on where you live, you may have rights under applicable privacy laws, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Object to or restrict certain uses of your information

To exercise any of these rights, contact us at the email address below. We will respond within the timeframe required by applicable law.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. International Users

Alpha AI is headquartered in Canada and operates internationally. If you are accessing our services from outside Canada or the United States, please be aware that your information may be transferred to, stored, and processed in countries where data protection laws may differ from those in your country. By using our services, you consent to such transfers.

9. Children's Privacy

Our services are intended for legal professionals and are not directed to individuals under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top. Material changes will be communicated through our website or by email where appropriate.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Alpha AI Inc.

Email: md@cyvola.io

Website: alphaai.company